Our claim is not limited to creating first-class freight forwarding software and innovative solutions for the logistics industry. Our goal is completely satisfied customers. That’s why we do not leave you alone after the installation and the “Go Live”.

We know that a system is only as good as its user. That is why at LIS we place great value on training you and your employees in the use of our software in detail; gladly at your place, on request but also in the new LIS training center at our headquarters in Greven. Of course, our customer service is also there for you when unexpected problems occur in your daily work routine. In short: With us you become a real LIS power user. Service to the customer, that is not a marketing metaphor for us, that is a promise in the hand. LIS – always there for you!

Contact our Customer Support

Questions, problems, wishes? Our service team, internally well-trained and always up-to-date through continuous training, is your first point of contact for you. Trained forwarding agents will help you and support you in all matters relating to our freight forwarding software.
For extensions, data maintenance, system administration or maintenance questions about our products – our customer support will be happy to help. Take advantage of our WinSped ticket collection! To do this, click on “Help” on the start page of your WinSped and select “Create ticket”.
For a WinSped ticket entry please have the following information ready:

  • Product name
  • Product version