Service

We don’t leave you alone 

As an innovative company we have been very close to you, our customers, for many years. We know what is important in your branch, and like you we also feel at home with the often complex structures and process procedures involved in transport and logistics. Therefore, we are a high performing partner who, not only provides you with a product, but one who also hands on our know-how to you.

After the successful implementation of the WinSped Systems it is possible that questions arise during the daily use. Our customer consultants look forward to helping you, and if something has to be taken care of quickly the Hotline is a safe foundation.

We inform you about important developments using our homepage, RSS feeds, and information in the program start in the WinSped menu.

We maintain and develop our software continuously and provide you with service packages for downloading. Without being asked we send you the current software within the framework of maintenance annually. An updated version is available to be called up monthly by our customers.

In addition we can make an agreement for technical emergency service, which is also available to you outside normal office hours.

Maintenance Support Program

  • Free hotline during regular office hours
  • Optional technical emergency service available after office hours
  • Optimal premium support for project customers
  • Permanent further development of the installation of building blocks
  • Free yearly updates
  • Updated versions available monthly
  • Maintenance of all Microsoft supported Windows operating systems
  • Free alterations due to legal requirements
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